Terms and Conditions

Chel’s Clothes Closet Privacy STATEMENT - EFFECTIVE DATE June 14th, 2019

This document provides Chels’ practices with respect to the collection of user information from this Web site. This document only applies to the Chel’s site ChelsCloset.com. We have taken extra steps to make sure your online shopping experience is safe and secure. 

As to ChelsCloset.com, you have the right to understand our information privacy practices before disclosing any of your personal information (such as name, address, phone number, or e-mail address). 

Chel’s Clothes Closet regularly reviews our information privacy practices to determine whether we are adhering to the protection of your personal information made in this privacy statement.


This Chels Privacy Statement outlines the information privacy practices for Chels' web site, ChelsCloset.com.


Chels collects personal information about you that you provide out of your own free will. Personal information includes information that can identify you as a specific individual, (such as your name, mailing address, phone number, or e-mail address).

Most areas of Chels can be accessed without providing any personal information. However, personal information is required in order to complete a purchase.

Chels pages that collect personal information, specifically outline what information is required in order to provide you with the product or service you have requested. 

Chels collects personal information when you: 

  • Create an account at Chels
  • Complete user profile information 
  • Purchase merchandise 
  • Participate in a survey or contests 
  • Contact Chels


Some data is collected automatically every time you visit Chels. Chels and our third-party marketing partner collect information about your computer and assign you "cookies" (small, unique identifier text files) when you visit Chels.

You do not provide this information—it is collected automatically as a means of supporting your visit to our site. Cookies do not contain any personal information. This anonymous information may be used by our marketing partner to deliver advertisements for products and services tailored to your interests on this site or other sites that you visit. 

Most browsers are automatically set to accept cookies but provide features that enable you to be notified when a cookie is to be placed on your browser, decline the cookie, or delete cookies that have been placed on your browser. Most mobile operating systems also provide you an option in the device settings to limit ad tracking associated with your device id. You may also check your web browser’s instructions, help files or privacy documentation for further information. You should be aware, however, that some functions of our website or application may not work or may work slowly if a cookie is refused.


Chels collects certain technical information from your computer each time you request a page during a visit to Chels. This information is collected from your computer's web browser and may include your IP address, operating system, web browser software (i.e., Google Chrome, Firefox, Safari or Internet Explorer), screen resolution, and referrer web site. Wireless users: Please check with your wireless company if you are using your cellular phone to access the Internet to understand whether personal information may be used to identify you.


Your credit card is protected whenever you make a purchase through Chels Clothes Closet. If any unauthorized charges appear on your credit card statement within 12 months of your last Chels transaction, report this fraud to your credit card provider.


Chels may also disclose information against someone who poses a threat to our interests (such as customer fraud) or whose activities could bring harm to others.


There are several places throughout Chels that may link you to other web sites that do not operate under our information privacy practices. When you click through to these web sites, Chels’ information privacy practices no longer apply.


Chels believes that site visitors should have control over the collection and use of their personal information. You have access to your information in the following areas of Chels: 


The My Account page on Chels allows registered visitors to view and change their account settings. The e-mail settings option lets you change your e-mail address. You can change your shipping information from your account profile; update your name, phone numbers, and credit card information associated with your profile.


You will receive communications from Chels when you: 
Request a forgotten password on your account 
Make a purchase 
Elect to receive special promotional marketing communications 
Contact Chels with questions/suggestions 


Chels reserves the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this statement or in how Chels will use your personal information, Chels will prominently post such changes prior to implementing the change. 

Regardless of updates, we will abide by the information privacy practices described in the Privacy Statement posted at the time you provided us with your information. 

If you have questions about our Privacy Statement, please submit your questions to our Support Team!